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ALL-OBSE0002 · alert_actionability

Measure alerts with enough information for an owned response.

This is a deterministic rule for all languages. Read its implementation.

Divide enabled paging alerts that meet every configured actionability field by all enabled paging alerts and return the percentage.

Findings retain alert condition, impact, owner, destination, runbook, and recent outcomes. The value is the percentage of enabled paging alerts meeting every actionability field.

An informational notification stays out of the denominator entirely, since nothing about it is supposed to wake anybody and holding it to a paging alert’s contract would depress the number without improving a response. A disabled alert is excluded for the same reason. An alert that names an owner who has since left still counts as owned here, because the roster is evidence this rule does not hold.

Eighteen actionable paging alerts among twenty produce 90. An alert with no owner or response path does not count.

  • Cites “Site Reliability Engineering”, monitoring distributed systems
  • Cites “The Site Reliability Workbook”, alerting on SLOs
  • Cites “Prometheus documentation”, alerting best practices